Returns & Refund Policy

Most of our products come with 12 month warranty against manufacturing defects.

Returns due to change of mind:

If you change your mind we accept returns as long as the following conditions are met:

1. You contact us within 14 days starting with the day after the delivery date along with your proof of purchase.

2. Unwanted products must be returned in its original packaging, be in as new condition and not used.

3. It is your responsibility to ensure that your return items are in appropriate protective packaging to avoid damage during transit.

4. Products given free as part of a promotion offer can not be exchanged or refunded unless the full offer is returned.

5.You are responsible for the cost of return shipping due to change of mind.

Warranty Policy:

If you have received a damaged or faulty product from us you can return it for a repair,a replacement within 12 month period, or a refund if within 14 day. Simply, contact us and we will advise you accordingly. Faulty products returned for testing may take up to 28 days.

If the fault with your product occurs within its guarantee period of normally 12 months from delivery, we will offer you a prompt repair service. In all cases we reserve the right to inspect the product and verify the fault.

How to Return: To start a return, please contact us at 07818183030 or email us at shop@aspafurniture.co.uk. We will provide you with further instructions on how to return your item.